Free delivery on orders from R650
Order before 12:00 on a working day and we aim to dispatch the same day. Orders from R650 are delivered free; below that, delivery is a flat R95.
Two ways to receive your order
Collect from our branch
GCT Brands — Johannesburg Branch
Unit B3, Northlands Deco Park
New Market Road, Northriding
Randburg, 2169
Telephone: 011 248 2488
Email: sales@muse-sa.co.za
Door-to-door courier
We use several courier companies so that we can deliver to every area of South Africa. The courier at your door may therefore differ from one order to the next.
Orders from R650 qualify for free delivery; below that, delivery is a flat R95. Delivery times depend on where you are:
Major centres: Bloemfontein, Cape Town, Durban, East London, Gqeberha (Port Elizabeth), Johannesburg, Mbombela (Nelspruit), Pietermaritzburg, Polokwane and Pretoria.
Outlying areas: Beaufort West, Bethal, George, Harrismith, Kimberley, Klerksdorp, Ladysmith, Newcastle, Modimolle (Nylstroom), Potchefstroom, Richards Bay, Upington, Vryburg, Welkom, eMalahleni (Witbank) and any area not listed above.
Every shipment includes package tracking so you can follow your delivery.
What happens after you order
- We process your order as soon as your payment has cleared.
- We pack it and book a collection with the courier. Orders placed before 12:00 on a working day normally leave the same day; later orders, and orders placed at weekends or on public holidays, leave on the next working day.
- You receive the tracking details as soon as the parcel is booked, with a link to follow it to your door.
- Major centres usually receive their parcel two to three working days after dispatch; each product page shows an estimated date. Outlying areas can take a day or two longer, as some routes use third-party carriers, which can also delay tracking updates.
- Delivery dates are estimates, not guarantees. We pack your order as quickly as we can, but once it is with the courier the timing is out of our hands: busy periods such as Black Friday and December, public holidays and delays in your area can all add time.
Urgent deliveries
If you need an order urgently, you are welcome to arrange your own courier collection from our branch. That gives you full control over the service provider and delivery times. Goods are released once payment is reflecting.
Policies
Our company policies cover returns and refunds, warranties, courier service, payment options and privacy. For manuals and spares, see our support page.